Customer Service

Frequently Asked Questions

Instruction Sheets

Warranty Information

Drawer Divider Order Forms

Service Key/Combination Request
For a replacement key or combination to your safe, please download the form and follow the instructions.

Contact Us

Product Locator
Need help locating a product in a store near you, please contact our Customer Service department at 1-800-323-9601 (M-F, 8-4:30 CST) or by using our Contact Us form, make sure to select customer service from the drop down menu and tell us what product you are looking for in the comments field.

Stack-On Products Company
Customer Service Department

P.O. BOX 489
1360 N. Old Rand Rd.
Wauconda, IL 60084

Phone: 1-800-323-9601 or 847-526-1611 (8:00 a.m.–4:30 p.m. CST